Inside Sales Representative

Purpose of the Job

Responsible for performing all sales activity for designated small to medium sized accounts in the European region. Sales function is performed by maintaining customer relationships primarily via phone, e-mail and as required occasional face-to-face. New inquiries will be evaluated with corresponding Manager & Snr Manager and addressed or directed to the appropriate Sales Manager or distribution.

Key Accountabilities

• facilitate entire sales representative activity (from lead generation/follow up to contract closure - excluding customer service and transactional activities) for designated accounts
• evaluate new inquiries (all channels) and direct to the responsible party
• works with Snr Mgr Sales FHC&II, Sales Managers and Marketing Manager on pricing
• establishes and maintains contact with designated customers including networking within industry associations
• responds to incoming customer inquiries on products
• assists customers with general information (list price quotes, technical documentation, samples)
• maintains accurate and complete customer files for historical documentation
• quality questionnaires and certificates for customers
• late payments reminders: information to customers and follow-up
• claims and reimbursements: follow-up in conjunction with CSR
• back-up of Sales Manager positions upon absences where required
• support market analysts with market research and regional Sales Manager with Marketing and Sales related admin tasks

Formal Education

• Bachelor degree in business or commercial education at chemical or similar industry with advanced business training

Working Experience

• min. 3 years

Required personal and professional skills

• previous sales experience, customer focus and customer satisfaction mindset
• ability to establish and maintain strong relations with customers
• strong in communication and negotiation skills
• technical understanding of products sufficient to answer initial questions
• diligence to maintain customer files and data
• very good command of written and spoken English and German
• MS Office mandatory, ideally experience and understanding of SAP and CRM systems

Our Benefits

• A collegial team and a wide range of tasks with a high degree of creative freedom await you, for which you will quickly assume responsibility.
• We ensure the best possible work-life balance through flexible working hours, the option of mobile working and full-time employment of 37.5 or 38.5 hours.
• We offer you attractive remuneration, supplemented by numerous modern social benefits including company pension schemes.
• We support you in your development with individual further training opportunities at specialist, project or management level and enable a wide variety of career paths.
• As part of our health management, you can access a work-life service, personal advice/coaching and webinars at any time.

Your Contact Person

If you have any questions about the advertised position or Sasol in Germany, Annika Bauer will be happy to help you.

Annika Bauer
Phone: +49 40 63684 - 1030
E-Mail: Please apply via our application portal.

Sasol Germany GmbH
Anckelmannsplatz 1
20537 Hamburg

https://chemicals.sasol.com/whoweare/regionalsitesandlocations/germanylocalizedpage