Despatch Controller

Job Req ID

8611

Closing Date

22 May 2025

OME

MSA: Energy Marketing & Sales

Location

Pretoria 

Role Category

Process Implementation

Purpose of Job

Execute the fuel distribution function’s strategy, objectives, and goals and guarantee that existing policies, procedures, and processes are followed in order to meet customer needs and expectations. Secure alignment with ISO / OHSAS / responsible care legal and environmental requirements. Verify that fuel deliveries are executed on time, accurately, in compliance with quality requirements, and safely to customers. Direct activities pertaining to reducing costs, improving accuracy relating to documentation and all other administrative tasks, enhancing customer service, securing a safe working environment for all employees, and managing various operational risks. Manage and assist in the planning and execution with regards to operational challenges such as product shortages, strikes, system failures, and price increases. Ascertain compliance with various legislation and governance with respect to policies and procedures, especially theft of fuel

Key Accountabilities

• Ascertain compliance with all normal overtime as well as emergency overtime worked as per company policy.

• Support in developing subordinates according to agreed PDP. Guarantee the implementation of disciplinary action where appropriate.

• Manage absenteeism and refer employees to EAP where appropriate. Reduce absenteeism and have a reliable and committed workforce and fleet of vehicles.

• Coordinate on-time and accurate execution of all fuel deliveries. Secure reliable deliveries with own fleet and contractor fleet.

• Maintain communication with the Logistics Command Centre and compile and validate shipment packs. Guarantee compliance with LCC delivery sequence. Execute LCC briefing and debriefing of FDO.

• Report, log, and investigate all incidents and propose corrective / preventive measures when and as needed.

• Manage operating cost in alignment with set budget. Follow up on driver overtime and travelling costs as well as PPE.

• Identify and implement innovative ideas to reduce cost to serve (e.g. reduce the use of external contractor by enabling own drivers to perform optimally).

• Determine potential operational risks including OSHACT requirement and verify risks are mitigated by implementing preventative controls.

• Assure compliance with SHE audits including SQAS for own fleet. Identify and implement plans to turnaround SHERQ results.

• Confirm that customer documentation are submitted promptly and accurately. Investigate and resolve deviations as needed.

• Guarantee proper governance and compliance with all legislation (i.e. national road traffic act (AARTO) and labour law), policies, and procedures as well as compliance with ISO / OSHAS and responsible care.

• Continuously improve on and implement controls to mitigate and address economic crime (e.g. theft of fuel by own drivers).

• Assist with and execute contingency plans with respect to labour actions (e.g. strikes) as well as price increases and decreases.

• Partake in implementing plans in case of product shortages to assure deliveries are completed.

• Apply evidence-based SHE practices in alignment with set standards for safe operations.

• Implement Sasol Group's risk philosophy and enterprise risk management framework.

• Build and maintain positive relationships with relevant internal and external stakeholders to enable the implementation of proper controls.

• Continuously improve own skills and knowledge. Complete, implement, and track personal development plan to attain personal performance goals.

Formal Education

Working Experience

Required Personal and Professional Skills