Fresh Food Field Specialist

Job Req ID

7161

Closing Date

28 January 2025

OME

Marketing & Sales

Geographical Area

Sandton

Purpose of Job

Ascertain that the franchisee increases profitability and secure adherence to food safety requirements.

Key Accountabilities

Handle and improve operation sites of fresh food.

Roll out bakery and food planograms to stores. Enhance operating procedures on an on-going basis or improve operational efficiency at the site level if required.

Follow call cycle procedures, capture activities, and email concerns to relevant parties.

Execute programmes developed by other functions to secure that Sasol Group achieves its leadership target in the market.

Act as Sasol Group ambassador to build credibility of the company.

Create and enforce food safety processes as required by South African regulations and standards.

Arrange food safety audits and corrective action process. Conduct quality control of products as required. Work closely with SHEQ to identify risks and set controls in place.

Verify that reporting and control procedures at store level are in place and conform to company’s policies and procedures.

Confirm that suppliers adhere to product specifications and food safety standards.

Audit suppliers that meet minimum standards and requirements. Approve and register new suppliers.

Inspect and resolve customer complaints.

Guarantee effective roll-out of new projects and their consistency throughout the retail network as per segmentation.

Keep teams informed and up to date on food safety procedures, new legislation, and other requirements.

Organise and oversee training programmes for shop staff including food safety. Supervise training of bakery and customer service training. Train new franchisees and managers.

Assess trainees as per company requirements. Determine training needs gaps. Prepare presentation of training programmes.

Maintain training records, competence certificates, and schedules of personnel.

Assist stores in opening accounts with suppliers and ordering opening stock.

Assure that store equipment is delivered and commissioned by contractors.

Coordinating store opening activities with suppliers e.g. promotions.

Work with IT consultants to confirm that pay point systems and bar codes are working.

Check accuracy of promotions at sites.

Carry out bi-weekly performance meetings with QA and NPD Manager regarding sites and supplier visit reports, operational issues, results of food safety audit, and general presentations.

Apply evidence-based SHE practices in alignment with set standards for safe operations.

Implement Sasol Group's risk philosophy and enterprise risk management framework.

Build and maintain positive relationships with internal and external stakeholders including operations, training, customer care, and maintenance departments as well as supplier management and franchisee management to resolve problems effectively.

Continuously improve own skills and knowledge. Complete, implement, and track personal development plan to attain personal performance goals.

Formal Education

Working Experience

Required Personal and Professional Skills