Key Account Manager, LPG Gases and Heating

Job Requisition ID

12214

Closing Date

19  May 2026

OME

MSA: Energy Marketing & Sales

Location

Sandton 

Purpose of Job

Manage business development and client relationships for LPG Gases and heating within the Heating Fuels department, including developing sales strategies, overseeing daily operations, aligning with company objectives, forecasting, executing special projects, reviewing contracts, and supporting clients. Review sales metrics and prepare reports. Build new relationships to expand the client base.

Key Accountabilities

Sales and Commercial Growth

• Target Achievement: Increase sales volumes, margins, and profitability for LPG Gases and heating to achieve monthly, quarterly, and annual goals;
• Acquiring and developing customers: Searching for potential customers and creating tailored value propositions for LPG partner resellers as well as in the heating environment;
• Negotiation and Contracting: Taking charge of contract discussions and overseeing renewals;
• Review sales plans and their implementation.
• Oversee sales forecasting for each customer and systematically track performance by measuring percentage deviations between actual sales and forecasted volumes;
• Manage the end-to-end sales process (order to cash cycle) for customers, ensuring compliance with terms of sale and monitoring gross margin performance against budgeted volumes;
• Guide the management and implementation of business promotional plans and assess the value contribution resulting from promotional campaigns.

Relationship Management 

• Account maintenance: Act as the primary contact, establishing and nurturing trust-based relationships with customer decision makers;
• Lead the proper management of customer relationships and customer account management activities for the LPG Gases and  heating in the Heating Fuels department and monitor their alignment with the company’s value proposition and policies;

• Monitor customer satisfaction levels and encourage customer retention efforts across the LPG sub-function and heating environment to guarantee repeat business;
• Monitor market and drive the monthly submission of reports on the competitive environment in the business and the identification of possible impacts.

Compliance

• Ensuring all transactions comply with industry regulations and statutory requirement;
• Assisting with technical needs and efficient usage of the heating fuels products;
• Through the appointed Service Provider, conducting regular audits on customer sites to ensure compliance within the LPG partner resellers gases ;
• Evaluate the accuracy and completeness of customers master data.

Formal Education

• University Bacherlor's Degree in Sales, Marketing, Commercial, Engineering/Science or  equivalent

Minimum Experience

• A minimum of 9 years of experience is required in key management, customer service, and marketing within the oil and gas industry;
• Experience with LPG Gases and heating, value management, and inventory control is an asset.
• Strong communication and interpersonal abilities;
• Knowledge of LPG and heating systems and compliance with regulations;
• Demonstrated capability to independently manage one’s schedule in order to maximize work efficiency and effectiveness;
• A valid RSA driver's license;
• Strong computer skills.

Required Personal and Professional Skills