Senior Advisor Technical & Regulatory : Technical Services

Job Requisition ID

11644

Closing Date

20 March 2026

OME

OME: Energy Marketing & Sales

Location

Sandton, Gauteng 

Purpose of Job

• Provide broad ranging scientific, technical, regulatory, product stewardship and product safety services support to Chemicals divisions and to customers and service providers, enabling customers and service providers to receive, handle, store and use these products safely, effectively and efficiently and to provide resolutions for queries, non-conformances, complaints and performance problems reported. • Assist Marketing and Sales, Technical, Supply Chain and Production Teams to identify contributors to sub-standard product quality for corrective actions thereby enabling production and sales to achieve agreed targets. • Compile and ensure compliance to quality guidelines for products stored at local Terminals • Design & issue shipping, transportation, storage and handling guidelines for Chemicals products • Provide product hazard communication advice and continuously improve safe product handling guidelines • Play a leading role in carefully exploring and making recommendations for upgrading of product quality with a view for sales margin improvements, while ensuring full compliance against applicable national and international standards and regulations • Lead the development of Technical data sheets and cargo compatibility matrices • Issue product safety communications and safe product handling guidelines including performing product hazard profiling activities when required • Play a leading role in compilation of technical product dossiers for country-specific product registrations when required • Full accountability for technical assessments & improvements in product test method application and execution within Sasol and with Surveyors and selected customers • Leading inputs in Safety Data Sheet compilations and product Label content assessments and upgrades and periodic assessments of packaging safety • Engage in customer Product Stewardship and Product Safety awareness training and provide inputs in advocacy eg commenting to relevant government departments or to CAIA on regulations or legislation affecting our products • Manage the product legal risk compliance of Base Chemicals products by continuously monitoring and reporting on developments in the regulatory environments within which Chemicals products are sold, and act decisively on product compliance matters • Carefully address customer requests for Product Stewardship information and issue declarations of compliance for Chemicals products • Leading inputs into planning and execution of the Chemicals Technical & Product Stewardship Gameplan • Constant interfacing within the Product Stewardship community of Practice and Product Stewardship and Product Safety colleagues within other OME’s as necessary to seek synergies

Key Accountabilities

Business results: Operational and Financial

• Give direction and provide inputs for production support in areas which might affect product performance in specific markets or applications
• Identify and deliver value-adding and integrated product solutions on application technologies that meet business, operational and marketing requirements and positively influence business decisions and results
• Provide leadership and accountability in terms of support provided on Product Stewardship and Product Safety related matters
• Give technical advice and direction to Marketing and Sales, Outbound Logistics, Marine Logistics and Facilities Management as and when required
• Proactively seek cost saving opportunities
• Assessments and investigations of product claims
• Customer relations visits with effective follow-up and reporting including customer feedback
• Inspection and assessments of finished products (imported and manufactured)
• Identify, communicate opportunities and develop business cases for product development and/or improvement to the Chemicals business
• Use specialist knowledge and background to benchmark equivalent products from competitors to remain relevant and to gain a competitive advantage
• Timely and comprehensive reporting of product quality deviations at production, Terminals or at customers
• Maintain records of customer complaints and incidents as they occur, and lead efforts for resolutions within defined time frames. Submit monthly & quarterly reports and Management Review reports as required

Leadership and Values: 

• Relationships, teamwork and collaboration:
• Apply a collaborative and consultative approach to work to ensure that business needs are met   
• Implement strategies / plans for addressing customer needs
• Understand business needs through active attendance, participation and involvement in Business meetings and activities
• Promote teamwork, be a team player and give regular feedback
• Demonstrate influential relationships with manager, peers and Business leaders
• Maintain and grow working relationships with technical contacts
• Pro-actively manage relationships with external stakeholders and service providers
• Maintain and establish partnerships with Marketing and Sales, Operations and Supply Chain teams to be able to influence decisions based on credibility that has been established.
• Participate actively in analytical forums within Sasol to share / gain knowledge. Pro-actively engage in test method standardizations to guarantee results correlations
• Actively acquire and share technical and safety information and knowledge with peers, managers and customers
• Develop positive and cordial working relations with key people in Production / supply chain / sales and marketing / operations / technical departments within Chemicals
• Full understanding and addressing of customer needs and requirements

Formal Education

• 4 Year University Degree in Chemistry/ Chemical Engineering

Working Experience

• Minimum 9 years of working experience in related laboratory, technical and/ or technical services environment
• Experience working with Product Stewardship concepts
• An understanding of the marketing conditions and environment within which the business operates                                                            
• Proven Technical, Marketing & Sales and Product Stewardship exposure and networks
• An understanding of the Chemicals product range
• An understanding of related production and packaging processes and techniques
• Knowledge of ISO 9001 and auditing techniques
• Knowledge of Root Cause Analysis techniques    

Required Personal and Professional Skills