Facility Owner

Job Requisition ID

12345

Closing Date

9 June 2026

OME

Regional Ops and Asset Services

Location

Secunda, Mpumalanga

Purpose of Job

Ensure execution of service provider work related to Facilities Services in line with pre-determined scope, cost, frequency/timeline and quality (e.g. domestic cleaning, hygiene, water coolers, beverage solutions, churn, terrain services, pest control etc.)

Key Accountabilities

• Manage the Facilities Services contracts on the Sasol Secunda site; Domestic Cleaning and Hygiene, Terrain Services, Pest Control, Churn, Water Coolers etc.
• Serve as the primary point of contact between service provider and Sasol end-users in relation to contract compliance and service delivery.
• Monitoring Service Provider performance, ensuring adherence to Scope of Work (SoW) and monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLA’s).
• Ensuring Service Provider compliance to legal requirements, Sasol specifications and government regulations.
• Conduct inspections and verifications on a continuous basis in line with Facilities Services requirements and timelines.
• Provide monthly sign-off after thorough verification in order to facilitate the payment process.
• Liase with end-users and ensure a needs analysis is conducted to understand the scope of work and special requirements of each area of responsibility.
• Analysing and mitigating risks related to management of change and service delivery during shutdown periods.
• Identify non-compliance of Service Provider service delivery, implement action steps to re-instate expectations and adherence to SoW
• Facilitate engagement between Service Provider and end-user to ensure expectations are managed
• Continuous engagement with customers/ end-users, providing feedback on implementation of contracts / projects in their area of responsibility
• Maintain accurate real-time fact-base data of all areas of responsibility (building requirements/ installations/m2 etc.)
• Provide factual information to key stakeholders on a monthly (and as required) basis regarding Service Provider Performance, RFQ, contract amendments, SoW enhancements, SLA and KPI measures etc.
• Identify opportunities to improve value added services for Sasol in support of employee value proposition (Continuous improvement)

Formal Education

• Matric (Must)
• Relevant NQF 5 (or equivalent)
• Light vehicle driver’s licence (Code 08)

Working Experience

• 1-2 experience in Facility Management or QA/QC Environment
• 2 years’ experience managing service provider and Customer Services
• QA/QC knowledge and experience
• Knowledge of OHS Act
• Knowledge of Mine Health and Safety Act
• Facilities management experience
• Sound Computer knowledge - MS Office (MS Word, Excel, Power Point, Outlook etc.)
• SAP knowledge – PS1, PS2 etc.

Required Personal and Professional Skills