QA/QC Assistant

Job Requisition ID

12541

Closing Date

17 July 2026

OME

Regional Ops and Asset Services

Location

Secunda, Mpumalanga

Purpose of Job

To coordinate and oversee Quality Assurance (QA) and Quality Control (QC) activities in a corporate vehicle service station environment, ensuring that all maintenance and repair work on petrol and diesel vehicles meets company, customer, and regulatory standards.

Key Accountabilities

Functional:

• Conduct quality inspections on petrol and diesel vehicles during maintenance and repair processes.
• Review and approve work carried out by artisans and service providers.
• Perform quality hold-point inspections in the workshop and on customer vehicles.
• Ensure compliance with manufacturer standards, OEM specifications, and safety regulations.
• Develop and maintain QA/QC documentation (inspection checklists, reports, service logs).
• Monitor and evaluate service provider performance.
• Support scheduling and planning of service and maintenance activities.
• Verify correct tools, parts, and diagnostic equipment are used.
• Interface with operations, suppliers, and customers regarding QA/QC standards.
• Compile a detailed scope for all external work requests.
• Validation of scope vs cost and signing off on final JCC.
• Do confirmations on SAP for all Workshop or Service Provider scope of work verifications.
• Coordinate drives daily activities
• Do monthly IMS inspections.

Leadership and Growth Results:

• Provide guidance to workshop teams regarding quality standards and best practices.
• Support company values, safety, and continuous improvement culture.
• Identify training needs and support skills development of junior staff.

Customer and Relationship Results:

• Interact with customers to explain QA/QC outcomes and resolve quality concerns.
• Ensure work aligns with customer requirements and expectations.
• Provide transparent feedback on service outcomes to build customer trust.

Innovation and Improvement Results:

• Recommend improvements to QA/QC processes.
• Support implementation of new diagnostic technologies and repair methods.
• Identify recurring quality issues and propose preventative measures.

General:

• Strong communication skills (verbal and written).
• Ability to conduct thorough QA/QC inspections.
• Computer literacy: Microsoft Office, workshop management systems (e.g., SAP, Dealer Management Systems).

Formal Education

• Grade 12 / NQF Level 4 with Mathematics.
• Trade Test (Petrol / Diesel Mechanic)  

Working Experience

• Min 5 years’ experience as an artisan
• QA/QC-related training or certification will be an advantage.
• Valid vehicle driver’s licenses (Code 14).
• 2–3 years’ experience in vehicle maintenance/repair QA/QC (petrol and diesel vehicles).
• Hands-on experience with diagnostic testing, fault-finding, and inspection of vehicles.
• Familiarity with OEM specifications, service manuals, and quality standards.
• Basic knowledge of the OSH Act, Road Traffic Act, and Motor Industry regulations.
• Experience in managing service provider outputs and workshop teams.

Required Personal and Professional Skills