Warranty Claim Officer

Sasol is a global integrated chemicals and energy company with a 70-year heritage. Through our talented people, we use our expertise and selected technologies to safely and sustainably source, manufacture and market chemical and energy products globally. When you join Team Sasol, you are joining a company that puts people at the center of everything we do.

Sasol invests in its employees along every stage of the career path and offers development opportunities to help you cultivate your career in a culture that embraces diversity and inclusion.

Req Id

6005

Closing date

01 November 2024

Geographical Area

Secunda Mpumalanga

OME

EMI: Mining 

Role Category

Process Implementation

Purpose of Job

To participate in reliability inspection and studies under the supervision of engineers to detect deviations and enable asset reliability.

Key Accountabilities

Capture all Warranty claims and Scope of Work daily on the correct transactions for processing.

Engage with Quality Artisans regarding warranties on the status of the sub-assemblies and based on the pre-inspections categorize the findings.

Co-ordinate a Warranty program to assess equipment and to identify deviations.

Capture all warranties on SAP transaction ZPM01U.

Identify warranties to be withdrawn by conducting pre-inspections on site.

Arrange inspection date with supplier.

Daily tracking of changed subs per plant on SAP IW39

Identify rejected warranties where Scope of Work can save money.

Full overhaul scope analysis on Integrated Mobile Asset Machinery

Arrange inspection date with supplier.

Coordinate the Scope of Work (normal repairs) program based on the sub-assembly pre-inspection report and the Mobile Asset intervention schedule.

Evaluate repair standards and technically evaluate quotations.

Report on progress, plan corrective action, and make information available as agreed by the Warranty claim and Scope of Work department.

Engage with Engineering personnel to discuss quality.

Apply evidence based SHE practices in alignment with set standards for safe operations.

Implement Sasol Group's risk philosophy and enterprise risk management framework.

Build and maintain positive relationships with engineers to enable all parties’ full visibility on improvement opportunities.

Continuously improve own skills and knowledge. Complete, implement, and track personal development plan to attain personal performance goals.

Establish a network of internal and external experts to engage, discuss and acquire knowledge to support decision making pertaining to the Warranty claim and Scope of Work strategies.

Formal Education

Grade 12 / N3 with Mathematics, Science and English 

Trade NQF Level 4

National Diploma is advantageous 

Valid Red Ticket

Working Experience

Experience: 5+ relevant years

Licenses

Driver’s license 

Required Personal and Professional Skills

BC_Communicates Effectively

TC_Analyse Alternatives and Recommend Solutions

TC_Troubleshoots Technical Issues

TC_Equipment Utilisation

BC_Drives Results

BC_Action Oriented

TC_Planning and Organisation

TC_Quality Control and Reliability

BC_Balances Stakeholders

BC_Ensures Accountability

Sasol is an equal opportunity and affirmative action employer.  Inspired by our Purpose of “Innovating for a better world”, Sasol acknowledges that diversity is intrinsic to the fabric of our organisation and is the key to our growth and success.  Sasol is committed to the full inclusion of all suitably qualified individuals.  Preference will be given to applicants from designated groups and people with disabilities according to Sasol’s Employment Equity Plan.  This includes reasonable accommodation to enable individuals with disabilities to perform essential job functions.

Our automated process is designed to efficiently assess a large volume of applications. Should you not hear from us within 60 days of the advert closing then kindly consider your application unsuccessful. Thank you once-more for your interest in Sasol as your employer of choice, and we wish you all the best with your career aspirations and future applications with us.